2025 U.S. Shopper Satisfaction Report.

Retailer of the Month: Amazon

Amazon shoppers are known for their loyalty, but our latest report reveals that loyalty has limits.

A surprising 51% of shoppers are ready to abandon their carts if they can't find exactly what they need or spot a better deal elsewhere. This report dives into the behaviors driving Amazon shopper decisions, showing how promotions and product availability are crucial to retaining these savvy customers.

To keep shoppers engaged and prevent cart abandonment, brands must focus on refining their assortment and making deals highly visible. This report provides actionable strategies to help brands navigate the tension between loyalty and abandonment, ensuring they can capture and retain customers in the competitive Amazon marketplace.

Download the full report for deeper insights and expert recommendations.

What next?

Download the resource instantly - no email required!

Stay in the loop!

Want first access to our newest resources?
Get notified the moment new content drops —never miss an update!

SI_Logo_Horiz_WHITE

© 2025 Shopper Intelligence | Stone Hut Designs

Download the full report with a detailed analysis.

To download the report, please fill in this form.Your PDF will be emailed right away!

First Name *
Last Name *
Email Address *

Get notified the moment new content drops - never miss an update!

First Name *
Last Name *
Business Email Address *

By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.